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Our Approach

How an engagement runs

Five stages, fixed enough to plan your week around and open enough to change when the evidence demands it. One point of contact throughout.

The Five Stages

From question to hand over

Nothing here is proprietary. The discipline is in the checking and the hand-over, not in the methodology.

01

Brief & scope

One call fixes the question, the market and the deadline, and you get a written scope on a single page.

02

Source plan

We agree where the evidence comes from before any searching starts — and you see the plan first.

03

Research

Desk work, recruitment, interviews and data capture run against that plan, with a mid-point update.

04

Verify & analyse

Every material figure is checked against a second independent source, and gaps are stated, not filled.

05

Deliver

Findings arrive in your template and your voice, with the source pack sitting behind them.

A research team mapping customer themes on a wall of sticky notes during a workshop.
500+ Projects · 50+ Markets One point of contact, start to finish

Your Side

What we need from you

Less than it sounds. None of it needs a document written for our benefit.

  • A clear questionThe decision this research informs, in a sentence or two.
  • The real deadlineThe firm date, not the aspirational one.
  • Anything you already holdPrior research, a brief, a deck, a contact list.
  • An NDA, if you need oneWe sign yours or send ours, usually the same day.
Two people consulting over a laptop, working through a research brief.

Working Differences

What breaks a project, and what doesn’t

The two failure modes we see most often, and the habits that avoid them.

What slows a project down

  • A brief that keeps moving after fieldwork is booked
  • Every figure traced to one uncorroborated report
  • Sample and approach agreed after recruitment starts

What we do instead

  • The brief is frozen in writing before collection begins
  • Each figure confirmed against a second source, or flagged as an estimate
  • Scope, price and date confirmed in one page

Next Step

Send us the question. We’ll tell you if it’s answerable.

If the research won’t settle the decision, we’ll say that too — before you have paid for it.